Mrs Nelly Tzakou-Lambropoulou was appointed General Manager of Retail Banking at National Bank of Greece in July 2013. She is responsible for Retail Banking, the Branch Network and e-Business & Electronic Channels of the Bank.

She is a Member of the Executive Committee of NBG.  Since December 2012, she held the position of General Manager, Group Head of Operations, Business Processes & IT at the Bank. She joined NBG in July 2007 as General Manager, Group Head of Operations & Global Transaction Services.

She is Chairman of the BoD at National Securities S.A and at NBG Insurance Broker S.A.; B’ Vice-Chairman of the BoD at Ethniki Hellenic General Insurance S.A, Vice-Chairman of the BoD at DIAS S.A. (Greek ACH) and of the Executive Committee at the Hellenic Bank Association, where she is also Chairman of the Digital Banking Committee. She is a member of the BoD at Ethniki Factors S.A and Mastercard Europe Advisory Board. Moreover, she is a council member of EFMA Operational Excellence Advisory Council, as well as a member of “Junior Achievement Greece”.